By visiting our web site or by otherwise interacting with the course, you agree to accept the practices described in this Policy.
Xperts purpose in gathering personal information
Xperts gathers from you the personal information that is needed to carry out administrative and tutoring functions, and allow us to fulfil our legal obligations.
What information does Xperts collect?
Information you give us
We receive and store any enrolment information you enter on our web site or give us in any other way, such as by telephone or by electronic mail. For example your name, mailing address, phone number and email address.
If you are enrolling in a course that requires payment, and you opt to pay by credit card, a secure third party payment-processing centre will collect certain financial information from you. Namely they will ask for a credit card number, the credit card details and billing address before they can process your application. Only that processing centre has access to the information you supply.
Information gathered during course
This includes information such as test results, course participation and completion records, and posts you write in forums. Only the Course Manager/ Administrator and the Tutor(s) have access to that information.
Keeping your details secure
Transmitting information over the Internet is generally not completely secure, and we can't guarantee the security of your data being transmitted. Thus any data you transmit is at your own risk.
You have an obligation to ensure your own security, and the security of the course website, by taking a few simple precautions. For instance, it is very important you prevent unauthorised access to your login username and password. Keep those details confidential, and be sure to log off from the course website when you are using a shared computer.
We have procedures and security features in place to try and keep your information safe once we receive it on our servers. Your data will be stored on secure servers in the USA.
Your enrolment information is only accessible by the Course Administrator, Course Manager and the Tutor(s).
Xperts does not receive your credit card details. These are processed by a third party specialised processing centre. Your credit card payment is made via a secure link, which means your information is encrypted during transmission.
Does Xperts share the information it receives?
We do not disclose your information to any external body or person unless required by law to do so. We won't share your information with any other organisations for marketing, market research or commercial purposes, and we don't pass on your details to other websites.
We do share your enrolment details with your Course Tutor(s) so they can best carry out their professional duties and provide support services for you during the course.
Electronic mail from Xperts
From time to time, Xperts may use your personal information to contact you directly by electronic mail concerning use of our services. These communications will be either be
- intended to inform you of important information regarding the course you are enrolled in or
- they might be about course related services provided by Xperts.
You may remove yourself from our mailing list at any time by using the Unsubscribe link contained within those emails.
You will however, continue to receive information related to courses you are currently participating in.
You may check and correct the accuracy of your personal details at any time by contacting our office: firstname.lastname@example.org.