Are you new to managing volunteers, or have some experience and wish to improve your knowledge and skills?

Then this unique, up to date and well-constructed online course will help you manage the volunteers with more confidence and effectiveness.

What you will gain from this course

• An appreciation as to what motivates volunteers.
• A clearer understanding of your role as a manager of volunteers.
• The legislation you need to know about.
• The paperwork and systems needed to manage volunteers.
• How to recruit, select, orientate and train volunteers.
• An insight into team dynamics and personality types.
• Good ideas about ways to reward your volunteers.
• How to deal with volunteer performance management issues.
• The special aspects of fundraising and retail volunteers.

This is a New Zealand written and based course and it includes:

• an online course book — all the theory you need combined with practical tips, real life situations and advice from experienced volunteer managers
• downloadable study notes for your professional library
• a tutor — an experienced volunteer manager who will read your assignments, provide you with advice and deal with your queries
• a course forum — contribute the results of your assignment activities to the forum, exchange ideas, and share solutions with other managers of volunteers and with your tutor
• an online self marking assessment
• extra resources — links to expanded training for specialist areas and other relevant web resources.
  

Each course is six weeks long, self-paced and tightly focused, which suits busy people. As well as the reading, you will have interesting activities to complete each week to help your understanding and to share your findings with others. It’s a great community learning approach.

What will you need to undertake this course?

Ideally, you will already be engaged with an organisation that involves volunteers. If not, you will need to become associated with an organisation in a way that allows you access to information about their methods and processes.

You will also need:

• Internet access (preferably broadband).
• To know how to use an internet browser (for example Explorer, Firefox, Safari) so you can move between web links and participate in the course forum.
• A basic printer to print out your course key points study notes.

What previous course members said about the course

It was an amazing course, I have really appreciated the vast amount of valuable information. It has been a huge timesaver, as I had been faced with the task of filtering through all the info available on the web. But this has provided a firm foundation, and pointed me in all the right directions.”

“My questions have all been answered.”

“I did enjoy the course, and whilst a lot of the information was not new to me, it was great to look at again.”

“Thank you for a concise and very useful course.”

“The course was fantastic. Thanks so much.