Are you new to managing volunteers, or have
some experience and wish to improve your
knowledge and skills?
Then this unique, up to date and well-constructed
online course will help you manage the
volunteers with more confidence and effectiveness.
What you will gain from this
- An appreciation as to what motivates
- A clearer understanding of your role
as a manager of volunteers.
- The legislation you need to know about.
- The paperwork and systems needed to
- How to recruit, select, orientate and
- An insight into team dynamics and personality
- Good ideas about ways to reward your
- How to deal with volunteer performance
- The special aspects of fundraising
and retail volunteers.
This is a New Zealand written and based course
and it includes:
- an online course book — all
the theory you need combined with practical
tips, real life situations and advice
from experienced volunteer managers
- downloadable study notes for
your professional library
- a tutor — an
experienced volunteer manager who will
read your assignments, provide you with
advice and deal with your queries
- a course forum — contribute
the results of your assignment activities
to the forum, exchange ideas, and share
solutions with other managers of volunteers
and with your tutor
- an online self marking assessment
- extra resources — links
to expanded training for specialist areas
and other relevant web resources.
Each course is six weeks long, self-paced
and tightly focused, which suits busy people.
As well as the reading, you will have interesting
activities to complete each week to help
your understanding and to share your findings
with others. It’s a great community
What will you need to undertake this
Ideally, you will already
be engaged with an organisation that involves
volunteers. If not, you will need to become
associated with an organisation in a way
that allows you access to information about
their methods and processes.
You will also need:
access (preferably broadband).
- To know how to use an internet
browser (for example Explorer, Firefox,
Safari) so you can move between web links
and participate in the course forum.
- A basic printer to print
out your course key points study notes.
What previous course members
said about the course
was an amazing course, I have really
appreciated the vast amount of valuable
information. It has been a huge timesaver,
as I had been faced with the task of filtering
through all the info available on the web.
But this has provided a firm foundation,
and pointed me in all the right directions.”
have all been answered.”
“I did enjoy
the course, and whilst a lot of the information
was not new to me, it was great to look
“Thank you for
a concise and very useful course.”
was fantastic. Thanks so much.